I received a call from World Wide Van Lines today, and I wanted to post a follow-up to Movin’ Movin’ Movin’.

I wouldn’t say that I am happy with the experience, but I will say that they did their best to ameliorate the situation once it had turned bad.

The way they put it, I technically canceled within the moving window and so would not normally be eligible for a return of the deposit. However, because of the circumstances (the way the guy at WWVL put it: “this is not the way we do business”), they offered to refund me my deposit minus a $89.99 cancellation fee. So from $550 and change, my credit card will be refunded upwards of $450, which is $450 more than I thought I would have.

So while it is true that my experience with WWVL was initially negative, they did at least promise to refund me most of my money.

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